IHG is an international hotel company whose hotels welcome over 180 million guests each year to over 620,000 rooms in more than 4,200 hotels across nearly 100 countries. Our seven hotel brands include some of the best-known and most popular in the world.
IHG is a global hotel company whose goal is to create Great Hotels Guests Love.
We operate nine hotel brands – InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, EVEN™ Hotels and HUALUXE™ Hotels and Resorts.
Our goal
We want to grow by making our brands the first choice for guests and hotel owners.Our strategy
Our strategy is to build the hotel industry’s strongest operating system focused on the biggest markets and segments where scale really counts.Our operating system
IHG's operating system is made up of all the things we do to drive demand for our brands. This includes our advertising and marketing campaigns, our 11 global call centres, 13 local language websites, our global sales team of more than 17,600 professionals, Priority Club Rewards – the world's largest hotel loyalty scheme with over 69 million members – and all the advantages that IHG's global hotel distribution and scale brings to brand awareness.Our focus on the biggest markets where our scale really counts ensures that we concentrate our resources on the opportunities that will provide the greatest return.
What are our Winning Ways?
IHG’s Winning Ways are how we behave every day – a set of behaviours based on our values that are helping us to become one of the very best companies in the world.They reflect the values that are important to us and were developed through research with our employees across the world into how they behave at work every day – and how they want the people they work with to behave.
Our Winning Ways provide a strong sense of shared purpose, and are critical to driving our business performance forward, as well as making us a great, enjoyable place to work. They make us a high-performing organisation that helps deliver our company’s core purpose – ‘Great Hotels Guests Love’.
The heart of our company has always been our people. It is our people who bring our brands to life for our guests.
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